Last Updated: August 13, 2026
When you submit an experience request through our website, we collect personal information including your name, email address, and any additional details you choose to provide about your travel preferences and requirements.
This information serves exclusively to process your booking inquiry, communicate itinerary details, and provide relevant experience information. We do not sell, trade, or transfer your personal information to third parties for marketing purposes.
Personal information submitted through our website is stored on secure servers with restricted access. We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
We may share your information with:
All third parties who receive your information are contractually obligated to maintain confidentiality and use data only for purposes related to delivering your requested services.
Our website uses cookies to enhance user experience and analyze site traffic patterns. You can control cookie preferences through your browser settings. Refusing cookies may limit functionality but will not prevent access to core content.
For detailed information about our cookie practices, please review our Cookie Policy.
By submitting an experience request, you consent to receive email communications related to your inquiry. This includes booking confirmations, itinerary details, and relevant updates about your selected experience.
We do not send promotional emails without explicit consent. You can opt out of non-essential communications at any time by contacting us directly.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
If you wish to request deletion of your personal data, contact us at [email protected]. We will process legitimate deletion requests within a reasonable timeframe, subject to legal retention requirements.
You have the right to:
Our website may contain links to external sites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through website notification or direct email to registered users.
For questions or concerns regarding this Privacy Policy or our data handling practices, contact us at:
Email: [email protected]
Address: 127 Flinders Lane, Melbourne VIC 3000, Australia
Our privacy practices comply with the Australian Privacy Principles set out in the Privacy Act 1988. We are committed to handling personal information in accordance with these principles and applicable Australian privacy laws.